1. About Workstat

Workstat is a workforce and human resource management platform that helps organizations manage employee administration, attendance, payroll, leave, onboarding, performance, and related business operations. This Privacy Policy applies to the Workstat website, applications, platform, and related services.

2. Information We Collect

We may collect and process different categories of information depending on how Workstat is used.

Information You Provide Directly

This may include:

• Full name
• Email address
• Phone number
• Company name
• Job title
• Account login details
• Billing and payment information
• Support requests
• Information submitted through forms, onboarding flows, and other communications

Workforce and Employee Data

Where Workstat is used by an employer or organization, we may process workforce-related data submitted by authorized users. This may include:

• Employee names
• Employee identification numbers
• Work email addresses
• Phone numbers
• Department and role information
• Attendance records
• Leave records
• Payroll-related information
• Performance-related information
• Employment status records
• Onboarding and offboarding records

The organization using Workstat is responsible for determining what employee data is collected and entered into the platform.

Device, Technical, and Usage Information

We may automatically collect technical and usage-related information such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Session activity
• Date and time of access
• Referral sources
• Logs, diagnostics, and error data

Cookies and Similar Technologies

We may collect information through cookies and similar technologies as described in our Cookies Policy.

3. How We Use Information

We may use information collected through Workstat to:

• Provide, operate, and maintain the platform
• Create and manage user accounts
• Support HR, attendance, payroll, leave, and related platform functions
• Improve platform performance, usability, and reliability
• Communicate with users and customers
• Process subscriptions and payments
• Respond to support requests and inquiries
• Monitor security and prevent fraud or misuse
• Comply with legal and regulatory obligations
• Develop and improve our products, services, and features

4. Legal Basis for Processing

Where applicable, Workstat processes personal data on one or more of the following legal bases:

• Performance of a contract
• Compliance with legal obligations
• Legitimate interests
• Consent, where required
• Other lawful grounds permitted under applicable law

5. Customer Data and Workforce Information

When an organization uses Workstat to manage employee or workforce information, Workstat generally acts as a service provider or processor on behalf of that organization.

In those cases:

• The customer organization controls the data submitted into Workstat
• The customer organization is responsible for ensuring it has the right to collect and use that data
• Workstat processes the data in line with customer instructions, service agreements, and applicable laws

6. How We Share Information

Workstat does not sell personal data.
We may share information in the following circumstances:

With Service Providers

We may share information with trusted third-party providers that help us operate Workstat, such as providers of:

• Cloud hosting
• Analytics
• Payment processing
• Customer support tools
• Communications systems
• Security and monitoring services

With Customer Organizations

If you use Workstat through your employer or another organization, your information may be accessible to authorized administrators or representatives of that organization, depending on their role and permissions.

For Legal and Security Reasons

We may disclose information where necessary to:

• Comply with legal obligations
• Respond to lawful requests
• Enforce our agreements
• Protect rights, systems, data, users, or the public
• Investigate fraud, security incidents, or misuse

Business Transfers

If Workstat is involved in a merger, acquisition, financing, restructuring, or sale of assets, information may be transferred as part of that transaction, subject to appropriate safeguards where required.

7. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including to:

• Provide the services
• Maintain business and operational records
• Comply with contractual, legal, tax, payroll, and regulatory obligations
• Resolve disputes
• Enforce agreements

Retention periods may vary depending on the nature of the data, the customer relationship, and applicable legal requirements.

8. Data Security

Workstat uses reasonable technical, administrative, and organizational measures to help protect personal data from unauthorized access, loss, misuse, disclosure, or alteration.

However, no platform, website, or electronic storage system can be guaranteed to be completely secure. As a result, Workstat cannot guarantee absolute security.

9. International Data Transfers

Where Workstat or its service providers process information across different countries, we take reasonable steps to ensure that personal data is handled with appropriate safeguards and in line with applicable legal requirements.

10. Your Rights

Depending on your location and the laws that apply to you, you may have rights regarding your personal data, including the right to:

• Access to your personal data
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to certain processing
• Request restriction of processing
• Withdraw consent where consent is the basis for processing
• Request data portability
• Lodge a complaint with a relevant authority

Where Workstat processes personal data on behalf of a customer organization, requests relating to employee or workforce data may need to be directed first to that organization.

11. Children's Privacy

Workstat is designed for business and organizational use and is not directed to children. We do not knowingly collect personal data from children in situations where doing so would violate applicable law.

12. Third-Party Links and Services

The Workstat website or platform may contain links to third-party websites or services. Workstat is not responsible for the privacy practices, content, or policies of those third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations. When we do, we will update the date at the top of this page.